Benchmarking is the continuous process of measuring processes, services and practices against the toughest competition, or against companies recognized as industry leaders, for the purpose of identifying and adopting best practices. To facilitate this process, the Hamilton Civic Hospitals has developed a series of benchmarking templates, loosely based on the "unified model" of quality. This article presents the templates and describes their application as part of a benchmarking feedback loop.

Efficiency, Organizational↗

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Into the community. Planning blight?

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Community Mental Health Centers↗

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Attitudes and knowledge about alcohol among Saskatchewan adolescents.

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Adolescent↗

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Drinking behaviour among Saskatchewan adolescents.

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Adolescent↗

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Chemotherapy toxicity assessment using a self-report tool.

PURPOSE/OBJECTIVES: To improve the data collection process for patients participating in clinical trials and to ensure patient safety. DATA SOURCES: Clinical trial toxicity assessment forms and clinical experience. DATA SYNTHESIS: A comprehensive self-report form was developed to collect information regarding the toxicity experienced. The form was designed to be easy for patients to complete and nurses/physicians to interpret. CONCLUSIONS: Preliminary evaluation indicates that a self-administered form provides accurate and more complete information regarding chemotherapy toxicity than a simple patient interview. It is not limited by the setting. IMPLICATIONS FOR NURSING PRACTICE: The self-report form allows the nurse to assess chemotherapy toxicity and to make dose modifications as necessary, regardless of the patient's clinical trial status.

Antineoplastic Combined Chemotherapy Protocols↗