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Christina Pope

Publications and source records attributed to Christina Pope.

At least 19 recordsLinked to original sources

The comeback kid.

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Health Facility Administrators↗

Quality quagmire. Why systems and processes are important to your practice but often ignored.

The overuse, underuse and misuse of medical procedures in our nation is staggering. The Institute of Medicine, in two seminal reports, has brought to public attention the crisis in quality that afflicts the American medical system. Until recently, the movement toward quality has focused on hospitals, but now medical practices are joining in. The Centers for Medicare & Medicaid Services, the Medical Group Management Association Center for Research, individual medical groups and others are pushing for studies of health care quality in the ambulatory setting and for solutions that keep patients safer.

Group Practice↗

Giddyup.

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Animals↗

Extreme make-over: group practice edition.

Without culture change, there is little hope of enduring improvement in organizational performance. That's why the Mayo Clinic has launched a grassroots initiative to integrate innovation into employees' daily work. The first step is to diagnose your current culture, then ask what it means to change. As an administrative leader, you may be among the few people-if not the only person-in your organization in the position to diagnose your culture and determine action steps to transform it.

Diffusion of Innovation↗

He's got the beat.

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Administrative Personnel↗

Do the right thing.

Medical practice administrators face as many or more ethical dilemmas than the physicians they work with. The gray zone is wide, and close calls can have unintended consequences. The duty to deliver margins while balancing a medical organization's mission is challenging--and perilous. Ethical principles offer a moral touchstone, but whose principles? Where does guidance lie?

Ethics, Professional↗

Kickin' it.

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Arizona↗

The innovators. Competitive pressures inspire creativity in clinical operations.

While medical practice administrators are expected to competently handle the day-to-day management of a practice, appropriately assessing and responding to the larger pressures may be the most important thing you do. Count innovation among the critical management skills for the profession. Learn the inspired solutions of three administrators to problems in their practices.

Creativity↗

Shell-shocked. Looking out for the well-being of physicians--particularly in this malpractice environment--is the mark of a professional medical practice manager.

Practice administrators often find that an unwritten part of their job descriptions is running interference when one of the group's physicians faces a malpractice lawsuit. Supporting the doctor in the work environment and encouraging open discussion about malpractice long before lawsuits occur is a key part of running an effective organization.

Cost Savings↗

The proper care and feeding of administrators. How to bridge individual performance and organizational effectiveness? Start by caring for your professional self.

As many medical practice administrators focus on the proper care and feeding of their organizations, they've developed the same ailment as other "caregivers"--they tend to their own professional development and needs as an afterthought. But as any self-preserving caregiver can tell you, nurturing yourself actually helps those you serve. How should administrators balance and respond to their own goals and preferences and their organization's needs--while anticipating changes in the broader environment?

Administrative Personnel↗

Flower power.

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Flowers↗

Connect with your community. How outreach can strengthen your practice.

Medical practices invested in community service have found unexpected returns for their businesses, ranging from kinder treatment from payers to high praise from patients to physician loyalty. Four profiled medical groups exemplify getting back by giving--and keep a sound bottom line while doing so.

Altruism↗