Search PubMed⌕ Search

Biomedical subjects

A D Bender

Publications and source records attributed to A D Bender.

45 records · Page 3Linked to original sources

Applying total quality management to the medical practice.

Total quality management (TQM) has the potential to help medical practices in the transition to a healthcare system that is more demanding in terms of both higher quality and lower cost. Incorporation of TQM principles, however, must be based on creating skills in the areas of teamwork, communication, and problem solving. The potential gain will be seen in improved patient satisfaction, increased revenue as a result of more accurate billing, clearer understanding of costs and outcomes, better clinical documentation, and enhanced staff productivity.

Documentation↗

Introducing teamwork in physician groups: a case study.

Authors Thomas N. Tavantzis, Ed.D., Carla J. Krasnik, M.B.A., M.S.N., and A. Douglas Bender, Ph.D., try team building as a basis for increasing quality and performance in a medical practices. Through the use of the Myers-Briggs Type Inventory, physicians were better able to understand their interrelationships and build more of a team feeling in the practice.

Decision Making, Organizational↗

The quality and cost of medical care. The potential for information technology to meet the challenge.

The rising cost of health care has precipitated a variety of cost containment initiatives. With the accelerated transition to managed care, the question of quality has emerged. The feeling of many is that cost reduction alone can have only one effect, a reduction in quality. In response, many have focused on the need to reassess and reengineer the processes involved in the delivery of care and to integrate these processes to ensure better management of the patient through the monitoring of the continuum of care. In this paper, we describe the potential for the application of an information technology, known as workflow management technology, in the design and control of health care delivery processes.

Communication↗

Quality and outcomes management in the primary care practice.

In response to the trend away from thinking of health care as a commodity to one in which quality is a differentiating feature among providers, primary care practices must focus on outcomes management. This article reviews the various clinical and office-based processes that influence practice outcomes. These include patient management, chart management, practice guidelines, clinical pathways, case management, and patient information. The key to a quality program and successful outcomes management is a commitment on the part of physicians to managing these processes so that best outcomes are achievable.

Humans↗

Intensive care unit bedside documentation systems. Realizing cost savings and quality improvements.

Automating intensive care unit (ICU) documentation saves time and assists in interpreting data and planning care. The current economic climate makes the cost of ICU computer systems prohibitive for many institutions. Any expenditure without a measurable return on investment will be scrutinized carefully. The literature describing ICU computer system benefits often is difficult to interpret. No two implementations, hospitals, or benefit study designs have been the same. Each implementation has many unique variables. These variables make study comparison and replication potentially impossible. The authors have concluded that replicating previous studies may not be relevant if the goal is to justify system cost. The objective is met by designing a study that evaluates changes in data management activities as well as issues unique to the study unit or institution. The purpose of this article is to review the findings of previous benefits studies related to ICU documentation systems and to suggest other measures to support cost justification for expensive bedside documentation systems.

Cost Savings↗